Shipping Policy
ToySoko Shipping Policy – Delivering Educational Toys Safely
Toysoko offers standard shipping at this time.
1. Order Processing Time
All orders are processed within [3-5 business days]. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Destination |
Shipping cost Order value up to $50 (pretax) |
Shipping cost Order value $51 and above (pretax) |
|---|---|---|
| Continental U.S. | $10.95 | Free shipping! |
| Alaska, Hawaii, Military Addresses | $10.95 + $10.00 Surcharge* | Free + $10.00 Surcharge* |
| International | Charges apply according to your country | Charges apply according to your country |
| Standard Order Received By | Standard Order Shipped By | Expected Delivery |
|---|---|---|
| Sunday | Tuesday | 3-6 business days later |
| Monday | Wednesday | 3-6 business days later |
| Tuesday | Thursday | 3-6 business days later |
| Wednesday | Friday | 3-6 business days later |
| Thursday | Monday | 3-6 business days later |
| Friday | Tuesday | 3-6 business days later |
| Saturday | Tuesday | 3-6 business days later |
Delivery delays can occasionally occur.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
4. International Shipping Policy
We ship to select countries outside of the United States. Shipping charges for international orders will vary based on the destination country and the total weight of the package. The shipping cost will be calculated at checkout and displayed before you complete your purchase.
Please note that international shipments may be subject to additional fees such as customs, duties, and taxes. These fees are the responsibility of the customer and will be billed separately by the carrier or customs agency in the destination country.
5. Customs, Duties, and Taxes
Toysoko is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).
6. Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
7. Contact Information
For any questions or concerns regarding shipping, please contact us at:
Email: toysoko.usa@gmail.com
Phone: +1 (307) 285 4782
